When will the company receive pension refunds from opt-out contributions?

When will the company receive pension refunds from opt-out contributions?

This will vary depending on your pension provider, and Pay Check have no involvement in return of funds.

If you have one of our fully managed pension services, the only involvement we have in the return of funds is uploading the pension files, which is sometimes the catalyst to tell your provider a refund is needed. That is not the case with all providers, such as Legal & General, where the employee must opt out through their own employee portal.

You will need to contact your pension provider directly if you believe you are due a refund that has not been returned to your company account.

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